XGA Status (AS205531)

[Resolved] Planned Works - Core Network IPv6 Access

Mon, 27 Jun 2022 20:45:00 +0000

Planned - Our upstream provider advises border router will be shutdown to facilitate emergency works to replace faulty power distribution equipment. This works should take no more than one hour.

During the outage, IPv6 connectivity will be limited.

[Resolved] Planned Works - Monitoring Upgrade

Fri, 08 Oct 2021 14:30:10 +0000

Complete, 1623Z - Works completed.

Planned Works - Monitoring system is due for major version upgrade. Works are expected to take place between 1430Z - 1730Z.

[Resolved] Planned Works - Email Server Updates

Sat, 04 Sep 2021 21:30:00 +0000

Planned Works

Works are planned for this weekend to upgrade systems.

No significant system downtime is anticipated during the works.

Planned works are due on:

    Belfast - E-Mail Server

[Resolved] E-Mail Server: Outgoing email issues

Sat, 12 Jun 2021 09:30:38 +0000

Improvement works - Complete - Rspamd has been repaired. This rectifies all issues.

Investigative works - Following migration to new hardware: spam detection has reported as intermittent & e-mails were occasionally slow to send. DKIM failures noted for one domain.

[Resolved] Planned Works - Email Server Improvements

Wed, 26 May 2021 17:00:56 +0000

Improvement works - Inspection has been tweaked on our Edge firewall.

Testing will be completed to ensure operation is normal. No downtime should be noticed.

[Resolved] Investigative Works - Connectivity Belfast

Thu, 22 Apr 2021 17:30:28 +0000

Complete - Investigative works are complete; connectivity between Core and Edge is normal, we’ll continue to monitor.

Planned Works - Investigative works planned this evening to investigate connectivity issues between Core and Belfast Edge router.

We are planning up-to 2 hours of downtime but expecting less.

All services provisioned in Belfast will be affected.

[Resolved] Planned Works - Routine Updates

Sat, 10 Apr 2021 07:00:02 +0000

Update - Planned works are now completed.

Planned Works -

Works are planned for this weekend to upgrade systems and improve system monitoring.

No significant system downtime is anticipated during the works.

Planned works are due on:

Belfast - E-Mail Server
Belfast - Reverse Proxy
Belfast - Customer Web Hosting
Switzerland - Customer Web Hosting
Switzerland - Analytics Hosting
Dublin - Core Network
Dublin - Monitoring System
Backup Site #1 - Backup Infrastructure
Backup Site #2 - Backup Infrastructure

[Resolved] Outgoing Mail Issue

Sat, 03 Apr 2021 19:23:00 +0000

Resolved 20:47Z - The issue is resolved. We will continue to monitor the service.

Investigating 20:23Z - We are investigating a potential issue that might affect the mail delivery from our mail server. We are investigating the cause. This incident post will be updated once we have more information.

[Resolved] Intermittent Connection Issues

Tue, 23 Mar 2021 11:38:32 +0000

Update #2 - This incident has been resolved. We will continue to monitor the connection.

Update #1 - This incident is due to failed connectivity links with LINX. Resolution underway.

Investigating - We’re aware of an issue affecting connectivity from a number of Internet Service Providers. We are investigating this issue with our service provider.